Budget Hotel Operations Program

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Looking to kickstart your career in the Budget Hotel Industry? Look no further than the Budget Hotel Operations Program managed by the Center for Hospitality. This HRDC certified program offers 56 hours of comprehensive training, focusing on essential skills needed for success in the industry. From Front Office Operations to Customer Service and Security, this competency program is perfect for individuals looking to enter the field without traditional academic qualifications.

Don't miss out on this opportunity to gain valuable soft skills and jumpstart your career in the Budget Hotel Industry. Request a quote today to learn more about this program and how it can benefit you. Take the first step towards a rewarding career in hotel operations with the Budget Hotel Operations Program by DHS HOSPITALITY ACADEMY SDN. BHD.
Learning Objectives

1. Understand the key components of budget hotel operations, including front desk management, housekeeping procedures, and food and beverage services. Participants will learn how to effectively manage these areas to ensure a smooth and efficient operation.

2. Develop skills in budget management and cost control strategies specific to the hospitality industry. Participants will learn how to create and maintain a budget, monitor expenses, and identify opportunities to reduce costs without compromising quality or guest satisfaction.

3. Enhance customer service skills to provide a positive guest experience and build customer loyalty. Participants will learn how to communicate effectively with guests, handle complaints professionally, and exceed guest expectations to create a memorable stay at a budget hotel.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 2 months of working experience in budget hotel operations.

Key Skillset Addressed

1. Customer service skills
2. Operations management skills
3. Budgeting and financial skills