Leadership and Management Skills

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Looking to enhance your leadership and management skills? Look no further than our HRDC certified training program offered by Inspiration Training and Consultation Sdn Bhd in Malaysia. Our comprehensive program is designed to help individuals develop the necessary skills and knowledge to excel in their roles as leaders and managers.

Through a combination of interactive workshops, case studies, and practical exercises, participants will learn key concepts such as effective communication, decision-making, and team building. Our experienced trainers will provide valuable insights and guidance to help participants apply these skills in real-world situations. Request a quote today to learn more about how our Leadership and Management Skills training program can benefit you and your team.
Learning Objectives

1. Develop effective communication skills: Participants will learn how to effectively communicate with team members, peers, and superiors in order to build strong relationships and foster a positive work environment. This includes active listening, giving and receiving feedback, and adapting communication styles to different situations.

2. Enhance decision-making abilities: Participants will learn how to make informed decisions by analyzing data, considering various perspectives, and evaluating potential outcomes. They will also learn how to prioritize tasks, delegate responsibilities, and manage resources effectively to achieve organizational goals.

3. Strengthen conflict resolution skills: Participants will learn how to identify and address conflicts in a constructive manner, using techniques such as negotiation, mediation, and compromise. They will also learn how to manage difficult conversations, de-escalate tense situations, and promote a culture of collaboration and teamwork within their teams.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees at all levels

Key Skillset Addressed

1. Communication skills
2. Decision-making skills
3. Conflict resolution skills