Management Operations Program

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Join the Management Operations Program at DHS Hospitality Academy Sdn. Bhd., accredited by HRDC for excellence. Gain essential skills and strategies to streamline operations and enhance productivity. Over 56 hours, delve into key areas such as process optimization, resource allocation, and performance management. Led by industry experts, this comprehensive course equips you with the tools to effectively oversee day-to-day operations and drive organizational efficiency. Whether you're a seasoned manager or aspiring leader, this program provides practical insights and hands-on training to excel in the dynamic field of operations management.
Learning Objectives

1. Master Process Optimization Techniques
Participants will learn to analyze existing processes, identify inefficiencies, and implement improvements to streamline operations. This includes techniques such as lean management, Six Sigma, and continuous improvement methodologies to enhance efficiency and productivity.

2. Optimize Resource Allocation and Utilization
The course will cover strategies for effective resource allocation, including human resources, equipment, and finances. Participants will learn to optimize resource utilization, minimize waste, and maximize output to achieve operational goals efficiently.

3. Enhance Performance Management Skills
Attendees will develop skills in performance management, including setting performance goals, providing feedback, and implementing performance improvement plans. This enables them to effectively manage teams, enhance employee productivity, and drive organizational success.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 2 years of experience in hospitality industry

Key Skillset Addressed

1. Process Optimization
2. Resource Allocation and Utilization
3. Performance Management