Service Apartment Program

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Looking to kickstart a career in the Service Apartment industry? Look no further than the HRDC certified Service Apartment Program offered by DHS HOSPITALITY ACADEMY SDN. BHD. This 56-hour program is designed to equip you with the essential soft skills needed to excel in this field.

The program covers a range of modules including Principles of Service Apartment Operations, Restaurant & Beverage Operations, Rooms Division Operations, Instagram Marketing, Safety and Security Operations, and Customer Relationship. Upon completion, you will receive a certification from the SCHOOL OF PROFESSIONAL EXECUTIVE EDUCATION DEVELOPMENT, opening up new career opportunities for you. Ready to take the first step towards a rewarding career in Service Apartment Operations? Request a quote today to learn more about this comprehensive training program.
Learning Objectives

1. Understand the concept of service apartments and the unique features that set them apart from traditional hotels. Participants will learn about the benefits of staying in a service apartment, such as increased space, privacy, and flexibility.

2. Develop skills in managing and maintaining service apartments to ensure a high level of customer satisfaction. This includes learning about housekeeping standards, guest communication, and resolving any issues that may arise during a guest's stay.

3. Gain knowledge of the legal and regulatory requirements that govern the operation of service apartments. Participants will learn about zoning laws, health and safety regulations, and other compliance issues that are essential for running a successful service apartment business.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 2 months of working experience service apartment operations.

Key Skillset Addressed

1. Customer service skills
2. Property management
3. Communication skills